Well, the whole incident was videotaped and you can watch it here: http://www.sptimesphotos.com/video/office.html
According to the tape, this was not the first incident where the police had to be called. I don’t know her medical situation, but she probably has some kind of attention-deficit or hyperactivity problems that should be looked at. My ex has a daughter who displays the same behaviour, although in her case it was compounded by a complete laissez-faire policy from the father. My point (and I’ve already made it in a previous post (http://samsarashmamsara.blogspot.com/2005/02/to-spank-or-not-to-spank.html) is that sometimes, you have to physically snap a child out of an emotional turmoil manifested in a temper tantrum, by force if necessary. In the case of the girl in the video, the handcuffing was a good move, and seemed to be the only trick that broke down her hostility and defiance. Maybe it’s my Asian side, but I don’t think it’s normal to let a five year old child wreck up a place, because the adults are afraid to be forceful and take charge of the situation.